He may not be big on voice mail, but Mayor Thomas M. Menino leaves a respectable technological legacy, having released a series of transformative mobile apps to help residents and students, established the Seaport Innovation District and launched an open government portal so anyone can scrutinize city data. But the city still lags in other technological areas that the new mayor must address. Here are the top five:
No. 5: Antiquated city services. Why do I need to go to City Hall to receive my resident parking sticker or send my dog license application through snail mail? All city services need to be digital and online. Period.
No. 4: Cable. Donnie Wahlberg can stand in Copley Square for Verizon FiOS commercials all he wants, but city residents don't have access to this high-speed fiber-optic option. The new mayor must find a way to break Comcast's near-monopoly.
No. 3: Wi-Fi. Menino had a bold plan for citywide Wi-Fi coverage, but it fell apart. The new mayor will have to create far more hot spots to maintain our digital street cred.
No. 2: Big Data. Boston needs to embrace this fundamental hallmark of efficiency. The book has already been written by Big Apple Mayor Michael Bloomberg, whose so-called geek squad has used quantitative analysis to locate illicit grease-dumpers without ever putting boots on the ground, double the rate at which the city finds illegal sellers of untaxed cigarettes and help overburdened housing inspectors identify the biggest fire hazards in the city.
No. 1: Lure more entrepreneurs, or keep them from leaving. Boston has lost its position as the startup front-runner on the East Coast to New York City, according to a report by the Startup Genome Project last year. To start, the next mayor should create an Office of Entrepreneurial Outreach, lift the archaic curfew on bars and find a way to bring back overnight MBTA service to help lure young professionals. Labor statistics tell us that all net new jobs — yes, every single one — are created by new businesses, so this is a no-brainer.
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