Axed web developer CGI — under fire for botching the state's Obamacare website — is taking credit for developing the software that has helped reduce the backlog of health insurance applications and may ask the state to pony up for it.
"Although CGI has not received payment since the summer of 2013, we have continued to take additional steps over and above our contract requirements to address issues and make progress," wrote CGI President George Schindler in a letter to Obamacare web czar Sarah Iselin. "While our dedication ... has been steadfast, we shall uphold our right ... to ensure that we are fully and fairly compensated."
The Herald reported yesterday that CGI accused state officials of infighting and indecision on the Obamacare website project in new documents, asserting that the same underlying problems that plagued the site last year remain unresolved.
The state stopped paying CGI after shelling out $15.9 million of the $69 million contract — but state officials may have to fork over more before they and CGI part ways.
Schindler noted in the same letter that CGI has been working on data-entry software called Worker Portal, which has soared to four times the original scope because state officials kept expanding it. The consulting group MITRE estimated it amounted to between $20 million to $25 million in additional work.
Schindler claims CGI's development of a "lite version" of Worker Portal is actually responsible for one of the major victories Iselin has claimed since taking over — the ease in the backlog of paper applications for health insurance.
Schindler claims CGI's software "dramatically reduces the average time to enter paper applications from 120 minutes to 33 minutes."
Neither CGI nor the Massachusetts Health Connector will say how much is at stake — spokesmen for both declined comment yesterday.
But Schindler claims in the letter that a clause in the contract allows CGI to recover costs, in the event of contract termination, for "functioning system capabilities delivered in support of the Project thus far."
The Health Connector officially fired CGI March 17, and Gov. Deval Patrick has called their performance "consistently substandard."
But CGI claims the state can't settle on a vision for the website, constantly changing components and adding features. The company also claims the Executive Office of Health and Human Services and the Health Connector are at odds with each other and often disagreed behind the scenes.
State officials argue CGI is just "deflecting blame."
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