Record snowfall and ongoing delays and cancellations on the MBTA over the past month have been a boon to cab drivers and ride-hailing services.
"With all the snow and the problems with the T, there's obviously a clear demand for rides," said Donna Blythe-Shaw, a spokeswoman for the Boston Taxi Drivers Association. "People are in need of quick transportation. The majority of the drivers are getting customers from the cab stands and from street hails."
An Uber spokesman also said business is up.
"During one of the toughest weeks for the Boston transportation system and commuters, Uber driver-partners have been braving tough road conditions to provide reliable service to riders when they need it most," Matthew Wing said in an email. "Regular transit delays and service disruptions have created an increased demand for rides, especially during commute hours, and Uber has been working around the clock to increase supply to ensure we can meet this demand."
Cab drivers had seen business plummet by 50 percent since last summer because of the ubiquity of ride-hailing services, Blythe-Shaw said. Uber has nearly 10,000 drivers cruising the streets of Boston and surrounding communities, outnumbering the 1,825 licensed taxis in the Hub.
But cab drivers have won back some customers, Blythe-Shaw said, when it's snowing, when the T has been shut down or delayed, and when Uber's surge pricing has been in effect. During one evening commute earlier this month, for example, Uber fares in much of the city climbed to 3.2 times the normal rates.
"With taxis," she said, "good days, bad days, the price is the same."
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