Traditional passwords, sometimes difficult to remember and easy to steal, are inadequate for increasing digital security needs and companies are answering the call with fingerprint sensors, voice biometrics and sound waves.
"User ID and password is how I logged into AOL in 1994," said Andrew Grochal, vice president of operations and finance at digital security company Certus Technology Systems, an early-stage startup that is testing logging onto websites and other secure locations like ATMs using high-frequency sound waves. "The user ID and password is a painful, horrible nightmare, and now everyone has a smartphone in their pocket that can send and pick up sound."
Certus works by sending a unique, one-time sound undetectable to humans — like a dog whistle — from a computer to a smartphone app, which then authenticates the user, said Grochal. Because the sound expires 0.3 seconds after use, Certus is significantly harder to hack, Grochal said. Another benefit of Certus, Grochal said, is not having to remember complex passwords.
"The goal is to fix both the user experience problem and the security problem at the same time," he said.
Certus has raised $375,000 from angel investors, and is running a pilot program with a local company. Grochal said the company will likely begin a second pilot in the coming months.
Digital security has begun to move beyond passwords after high profile username and password hacks with the addition of fingerprint sensors in both the iPhone and Galaxy S5, Samsung's flagship smartphone.
"Passwords are more unwieldy and less secure than some of these other methods," said Roger Kay, founder of Endpoint Technologies, a technology research and analysis firm.
Nuance, the Burlington-based company that powers Siri, added voice biometrics to its own personal assistant app last week.
"Entering a pin or a password is clunky," said Josh Lipe, director of mobile products and solutions for Nuance.
For consumers, Nuance is using the voice biometrics technology to improve personalization and understanding, but it offers voice recognition and authentication for businesses to address "increasing consumer dissatisfaction with PINs, passwords and security questions," the company said in a statement.
Lipe said voice biometrics could easily replace a pattern or PIN to unlock a phone, features that have not kept up with advancing technology. "2003 called. They want their features back," Lipe said.
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